The Toll-MTS^TM Solution

Toll’s Managed Transport Services (Toll-MTS^TM) is an integrated solution that delivers end-to-end management and co-ordination of Logistics and Transport requirements. The solution provides a comprehensive framework for managing and administering all aspects of a corporations transport requirements across multiple sites, modes and carriers.

Toll-MTS^TM provides a scalable and flexible capability that has proven to reduce supply chain costs and improve service performance for existing Customers.

Value is delivered by Toll-MTS^TM through:

• Central Management and Coordination of transport operations and administration. Toll-MTS^TM provides the interface between all parties involved in transport services, including Carriers (Toll and non-Toll), Customers and Suppliers;
• Operational Efficiency for customers through the automation of many labor-intensive, paper-based processes associated with the execution and management of all transport tasks;
• Real time visibility and control of supply chain information using world class technology; and
• Optimisation of transport activities at an operational, tactical and strategic level; applying structured performance management, KPI reporting and a continuous improvement framework.
  In addition, Toll-MTS^TM contributes to a customer achieving broader supply chain objectives such as a reduction in inventory levels and shorter order cycle times, which provides a basis for sustained competitive advantage.

Toll-MTS^TM operational activities encompass:

• Order Capture;
• Transport Planning and Execution;
• Track and Trace, Visibility and Alerts;
• Finance and Administration; and
• Performance Management and Continuous Improvement.

Order Capture
Freight transport requirements are received by Toll-MTS^TM. The method of receipt depends on Customer capabilities (ranging through to full B2B connectivity with an ERP system, such as SAP).

Transport Planning and Execution
The Toll-MTS^TM< Coordination Centre is supported by the web-based transport management system GC3, supplied by GLOG.

The Toll-MTS^TM solution provides the capability to optimise asset utilisation in areas such as consolidation of LTL orders, and continuous move routing (e.g. backhauls and triangulation) whilst minimising administration costs.

Track & Trace, Visibility & Alerts
Freight movement events through the supply chain can be tracked on the web, providing visibility to all parties involved.

Supply Chain Event Management (SCEM) is used to monitor activities and generate alerts where a break in business rules is identified. For example, where a load is delayed, an email would automatically be sent to the receiver notifying them of the delay.

Toll-MTS^TM uses a number of methods to communicate with supply chain parties (including drivers, sub-contractors and agents) from the point of pick up to the final delivery point. This includes telephone, GPS, In-cab terminals, GPRS, IVR and the Internet.

Finance and Administration
Toll-MTS^TM automates the generation of a consolidated invoice, audit and reconciliation for traditional billing, or reverse billing for transport services performed. Costs can be assigned to the appropriate general ledger accounts and then transmitted electronically to a customers Transport Accounts Department.

Performance Management & Continuous Improvement
Toll-MTS^TM methodology uses a structured and disciplined performance management process with all supply chain parties. Performance is base-lined, goals are set, measured, analysed and reported to achieve continuous improvement objectives.

Toll-MTS^TM addresses daily operational, tactical and strategic requirements, providing the basis of long-term sustainability for customers. This solution is suited to organisations that seek market differentiation and competitive advantage within their supply chain.

For more information about the Toll-MTS^TM solution, please contact:

Nick Papadopoulos
National Manager
Toll Managed Transport Services (MTS)
Level 13, 600 St Kilda Road
Melbourne, Victoria. 3004
Tel: +61 3 9946 1956
Fax: 1300 135 082
nick_papadopoulos@toll.com.au